Frequently Asked Questions

FAQ's

What should I wear?

Please dress for the weather!

We provide overalls as standard for paintball & quad biking only (despite what our safety briefings may tell you – sorry that these have not yet been updated).

You can hire them should you wish, at £3pp for a thick cotton overall or £5pp for a waterproof overall.

Gloves are a must in winter for all activities and all year around for quad biking.

Please wear sensible shoes (open toed shoes are not permitted on any activity). Boots with ankle support are ideal! Wellies are also fine.

In summer you may wish to wear long sleeves when doing our Woodland Laser to try and avoid horsefly bites.

Please watch the relevant safety briefing (which can be found here) and complete a disclaimer – these are linked to your booking so please contact your organiser for the specific link. If you are struggling with your disclaimer or can’t get the link please contact us on 01335 360485.

Please ensure you have notified your group organiser or us directly if you are eating with us and have any dietary requirements – we only have a small kitchen and so are not able to carry much stock. We can cater for most dietary requirements with a week’s notice.

So long as you have completed your online check-in (watching the relevant safety briefing and completing a disclaimer) you only need to arrive 5 minutes before your start time. If you haven’t completed them before arrival you will need to arrive 15 minutes earlier please to complete the process on your phone on site.

You can buy extra paint and pyros on the day on a pay as you go basis, by cash or card. The prices are as follows:
• 100 paintballs £11
• 500 paintballs £42
• Smoke bombs* £6
• Flash bangs* £6
• Paint grenades* £6
• Glove hire £2
• Tactical vest hire £2.50 (included with purchase of 500 balls)
• Large New York style hot dog / dietary alternative £4 (Please pre-order)

*Please note that smoke bombs, flash bangs & paint grenades are for purchase and use by over 18 year olds only.

If you are having food please notify us of any dietary requirements a week prior to your booking at the latest as we only have a small kitchen and do not carry a lot of stock. With a minimum of 7 days notice we can cater for most dietary requirements. (Please notify us on your disclaimer form or by giving us a call on 01335 360485). Please note that our kitchen handles all allergens and we cannot therefore guarantee food to be free of traces of allergens. Please contact us to discuss this further if required.

Our address is Wild Park Outdoor Activity Centre, Middle Wild Park Farm, Brailsford, Ashbourne, Derbyshire. DE6 3BN.

The postcode will get you to the top of our drive. Follow the drive down into the car park, where a member of staff will come and meet you.

For paintball please follow the signs down to the bottom car park.

We don’t have a café on site, but we do have space in our paintball headquarters for people to wait and buy tea, coffee and snacks. Please bear in mind that this is undercover but outdoors, so you will also need to dress for the weather. You may be able to see a bit of some of the activities, but we have 150 acres of land that we run our activities over so not everything is visible from this base.

Please note that this area may not be open during the week.

We kindly ask you not to wander around our site, we have activities running throughout our site so it isn’t always safe to do so. Please ask a member of staff on the day for any directions if you are unsure.

We can lock your valuables away for you while you are enjoying your activities. Please just ask a member of staff on the day.

Yes, you are more than welcome to bring your own food. Due to the amount of available space, we have (especially on a Saturday or Sunday) we ask you to only stay onsite for a further 30 minutes after your activity has taken place. Unfortunately, we are unable to heat up food for you, however you are welcome to bring takeaway food (pizza, chips etc) onsite.

We accept cash or card on the day. (Contactless, Apple Pay etc or chip and PIN).

As long as your helmet is road legal, you are very welcome to bring it. Our instructors will just need to check it has the relevant kite marks to comply with our insurance requirements.

We have 3 large car parks which are free of charge to use whilst on site.

We would ask an adult to remain on site with any children under 10 years. However, you are very welcome to book yourself in and join in with them – most of our activities are suitable and great fun for both adults and juniors!

All of our senior staff members are DBS checked for your peace of mind.

Yes. Spectators can bring their dogs – please note they will need to be kept on a lead at all times.

Please give us a call on 01335 360485 or drop us a line at info@wildparkderbyshire.com and we’ll be happy to help.

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